If using a surge protector or power strip, plug the power adapter directly into the wall outlet instead.(Desktop Drives).No light could indicate the power adapter is not connected to power.
Desktop Drives typically require a power adapter. Try using the drive on a different computer.If possible, try using a different cable.Try connecting the drive to a different port on the computer.If your external hard drive is not accessible please try these basic troubleshooting steps first. The external hard drive itself, under normal circumstances, should be detected by your operating system, without the need of drivers, software or firmware updates. While it is possible that your external hard drive may have come with bundled software that may be incompatible with newer operating systems, this is typically just ‘back up’ software, and the drive is not dependent on that software to function. Step 4: After launching iBoysoft Data Recovery, follow the wizard to scan data from Mac hard drive and recover data to a healthy external drive.There are several reasons why an external hard drive may not be accessible or detected when you connect it to your computer. Type the following command in Terminal and press Return to launch iBoysoft Data Recovery. Step 3: Open Terminal from the Utilities drop-down menu. Step 2: Choose a network for his MacBook and make it connected to the Internet all the time. His Mac is booting into Internet Recovery Mode which enables the macOS Recovery to upgrade to the latest compatible macOS. Hold them until a spinning globe shows on the screen. Step 1: Start his Mac in Mac Recovery Mode: Turn on the Mac and immediately press down the Command + Option + R keyboard keys together (not regular Command + R). Now, do the following to learn how to recover data from a Mac that won't turn on: iBoysoft Data Recovery for Mac is able to recover data from an unbootable Mac in an easy way.īesides, iBoysoft Data Recovery for Mac can be launched in macOS Recovery mode through Terminal without the need to create a bootable drive on another Mac. Since not all the data recovery software in the market is able to get files off a Mac that won't boot, he needs one that supports it. Though your friend's MacBook Pro is not turning on now, he can still use data recovery software to get files back.
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